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8 min read· July 25, 2026

How to Register and Manage Your .np Domain: A Step-by-Step Guide for Kathmandu SMBs

Learn how to register a .np domain for your Kathmandu small business, including eligibility, required documents, DNS setup, and managing nameservers. This guide covers everything from application to transfer, ensuring your Nepali business establishes a strong online presence.

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Hosting Nepal Editorial

Editorial Team · Updated Jul 25, 2026
How to Register and Manage Your .np Domain: A Step-by-Step Guide for Kathmandu SMBs

How to Register and Manage Your .np Domain: A Step-by-Step Guide for Kathmandu SMBs

Registering a .np domain is crucial for Kathmandu small and medium-sized businesses (SMBs) to establish a credible, Nepal-centric online identity. This guide will walk you through the process of securing and managing your .np domain, from initial application to essential DNS configurations and potential domain transfers.

Key facts: * .np domains are free for Nepali entities. * Requires specific documentation for registration. * Managed by the Nepal Telecommunications Authority (NTA). * DNS and nameserver configuration are vital for website functionality. * Domain transfers are possible but require careful planning.

Overview of .np Domain Registration in Nepal

A .np domain, such as yourbusiness.np or yourcompany.com.np, signifies your business's commitment to the Nepali market and helps build trust with local customers. Unlike generic Top-Level Domains (gTLDs) like .com, .np domains are country-code Top-Level Domains (ccTLDs) specific to Nepal. The registration process is unique, primarily managed by the Nepal Telecommunications Authority (NTA) and its designated registrar, Mercantile Communications Pvt. Ltd. The best part? .np domains are free for eligible Nepali entities, making them an excellent value for SMBs in Kathmandu.

According to a 2025 NTA report, over 70% of Nepali businesses with an online presence prefer a .np domain for local branding, highlighting its importance. For instance, a small boutique in Thamel or a restaurant in Basantapur can leverage a .np domain to reinforce its local identity.

Why Choose a .np Domain for Your Kathmandu Business?

Choosing a .np domain offers several advantages:

* Local Credibility: It instantly signals to Nepali customers that your business is local and trustworthy. * SEO Benefits: Search engines often prioritize ccTLDs for local search results, potentially boosting your visibility in Nepal. * Cost-Effective: As mentioned, .np domains are free, saving your business annual registration fees. * Brand Protection: Securing your .np domain prevents others from registering it and potentially misrepresenting your brand locally.

While .np is free, you'll still need reliable web hosting. Hosting Nepal offers robust and affordable hosting solutions perfectly compatible with .np domains, ensuring your website is fast and always online.

Step-by-Step Guide to Registering Your .np Domain

Registering a .np domain requires careful attention to documentation. The primary registrar is Mercantile Communications Pvt. Ltd., operating under NTA guidelines. The process is entirely online.

Required Documents for .np Domain Registration

Before you begin, gather the necessary documents. For a .com.np domain (most common for businesses):

* Company Registration Certificate: A scanned copy of your business's registration certificate from the Office of Company Registrar. * PAN/VAT Certificate: A scanned copy of your Permanent Account Number (PAN) or Value Added Tax (VAT) registration certificate. * Cover Letter: A formal request letter on your company letterhead, signed and stamped by an authorized person, requesting the domain name. This letter should clearly state the desired domain name and why it relates to your business.

For individual registrations (.name.np, .info.np), a scanned copy of your citizenship certificate is typically sufficient.

The Application Process

1. Check Domain Availability: Visit the Mercantile Communications domain registration portal and check if your desired .np domain (e.g., yourbusiness.com.np) is available. 2. Create an Account: If available, create a user account on their portal. 3. Fill Out the Application Form: Provide all required details accurately, including your contact information and the desired domain name. 4. Upload Documents: Upload the scanned copies of your Company Registration Certificate, PAN/VAT Certificate, and the signed cover letter. 5. Submit Application: Review all details and submit your application. 6. Wait for Approval: The approval process can take a few business days. You will receive email notifications regarding the status of your application. Ensure your proposed domain name closely matches your company name or brand for quicker approval.

Once approved, your .np domain will be active, and you can proceed with setting up your website.

DNS and Nameserver Configuration

After your .np domain is registered, the next critical step is to configure its Domain Name System (DNS) settings, specifically the nameservers. Nameservers act like a phonebook for the internet, directing traffic from your domain name to your web hosting server where your website files are stored. Without proper DNS configuration, your website won't be accessible.

Understanding Nameservers

When you purchase web hosting from a provider like Hosting Nepal, they will provide you with specific nameserver addresses (e.g., ns1.hostingnepal.com, ns2.hostingnepal.com). These are the addresses you need to update for your .np domain.

How to Update Nameservers for Your .np Domain

1. Log In to Mercantile Communications Portal: Access your account on the Mercantile Communications domain management portal where you registered your .np domain. 2. Locate Domain Management: Find the section related to managing your registered domains. 3. Edit Nameservers: Select your .np domain and look for an option to edit or update nameservers. You will typically find fields for primary and secondary nameservers. 4. Enter Hosting Nepal's Nameservers: Input the nameserver addresses provided by Hosting Nepal (or your chosen web host). Make sure there are at least two nameservers. 5. Save Changes: Save the updated nameserver information.

DNS changes can take 24-48 hours to propagate across the internet globally. During this period, your website might be intermittently accessible. This is known as DNS propagation. You can use online tools to check the propagation status.

Other DNS Records (A, CNAME, MX)

Beyond nameservers, you might need to manage other DNS records such as A records (pointing your domain to an IP address), CNAME records (creating aliases), and MX records (for email routing). These are usually managed within your web hosting control panel (like cPanel) or through your domain registrar's advanced DNS management interface. Hosting Nepal's support team can assist you with these configurations.

Domain Transfer and WHOIS Information

While .np domains are free, you might eventually need to transfer your domain to another registrar or update your WHOIS information. Understanding these processes is crucial for long-term domain management.

Understanding WHOIS

WHOIS is a public database that stores registration information for domain names. It includes details like the domain owner's name, contact information, registration date, and nameservers. For .np domains, this information is also publicly accessible, though privacy options might be limited compared to gTLDs. Regularly checking your WHOIS information ensures accuracy and helps prevent unauthorized changes.

How to Transfer Your .np Domain

Domain transfers for .np domains are less common and typically involve a formal request to Mercantile Communications. Unlike gTLDs which use EPP codes, .np transfers often require a letter of authorization from the current owner. If you wish to transfer your .np domain to another registrar (if supported) or update ownership details, contact Mercantile Communications directly with a formal request on company letterhead. Ensure all outstanding issues or discrepancies are resolved before initiating a transfer.

Keeping Your Domain Information Up-to-Date

It's vital to keep your domain's contact information (email, phone number, address) up-to-date in the Mercantile Communications portal. Outdated information can lead to missed renewal notices, security vulnerabilities, or difficulties in recovering your domain if issues arise. Regularly review your WHOIS data and update it as needed. According to a 2024 survey, nearly 15% of Nepali SMBs faced domain-related issues due to outdated contact information.

Common Issues and Troubleshooting

Even with a clear guide, you might encounter issues. Here are some common problems and solutions:

* Domain Not Activating: Double-check all submitted documents for accuracy and ensure the domain name matches your company registration closely. Contact Mercantile Communications support if delays persist. * Website Not Showing Up: This is almost always a DNS issue. Verify your nameservers are correctly updated in the Mercantile Communications portal and match those provided by your web host. Allow 24-48 hours for DNS propagation. Clear your browser's DNS cache or try accessing the site from a different network or device. * Email Not Working: If your emails aren't sending or receiving, check your MX records in your hosting control panel. Ensure they point to your email service provider. Hosting Nepal's support can guide you through this. * WHOIS Information Incorrect: Log in to your Mercantile Communications account and update your contact details immediately.

For any complex issues, don't hesitate to reach out to the support team at Hosting Nepal. We are well-versed in .np domain intricacies and can provide expert assistance.

Conclusion

Registering and managing a .np domain is a straightforward yet critical step for any Kathmandu SMB aiming for a strong online presence. By following this step-by-step guide, you can confidently secure your .np domain, configure its DNS settings, and understand the nuances of domain transfers and WHOIS information. A local domain like .com.np not only enhances your brand's credibility but also helps connect with your Nepali audience more effectively. Partner with a reliable hosting provider like Hosting Nepal to ensure your .np domain is backed by robust web hosting and excellent support, making your online journey seamless and successful.

Tags
.np domain
domain registration
dns
nameserver
domain transfer
kathmandu smb
web hosting nepal
online presence
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Written by
Hosting Nepal Editorial
Editorial Team

Part of the Hosting Nepal editorial team covering web hosting, domains, VPS, and local payment workflows for Nepali businesses. Based in Kathmandu.

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On this page

Overview of .np Domain Registration in Nepal

Why Choose a .np Domain for Your Kathmandu Business?

Step-by-Step Guide to Registering Your .np Domain

Required Documents for .np Domain Registration

The Application Process

DNS and Nameserver Configuration

Understanding Nameservers

How to Update Nameservers for Your .np Domain

Other DNS Records (A, CNAME, MX)

Domain Transfer and WHOIS Information

Understanding WHOIS

How to Transfer Your .np Domain

Keeping Your Domain Information Up-to-Date

Common Issues and Troubleshooting

Conclusion

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Register & Manage Your .np Domain: Kathmandu SMB Guide